Terms & Conditions

Effective date: March 23, 2026

Agreement to Terms

By accessing or using arkenstone.com and related services (the "Site"), or by interacting with Arkenstone via social media, you agree to these Terms of Service ("Terms"), our Privacy Policy, and any other policies posted on the Site. If you do not agree, do not use the Site or Arkenstone's services.

Changes to Terms

Arkenstone may modify these Terms at any time. Revised Terms will be posted on the Site with a new effective date. Continued use after posting constitutes acceptance of the updated Terms.

Eligibility

You represent and warrant that you are at least 21 years old and legally permitted to purchase and consume alcohol where you reside. If you are purchasing for someone else, you represent that the recipient is also at least 21.

Account Security

When you create an account you are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Notify us immediately of any unauthorized use. We are not liable for losses arising from unauthorized use of your account.

Orders, Pricing & Availability

All orders are subject to product availability and acceptance. Prices and product availability on the Site may change without notice. We may refuse or cancel orders for any reason, including pricing errors, inventory issues, or suspected fraud. If an order is canceled after payment, we will refund the payment in accordance with our Refund Policy.

Age Verification & Delivery

We do not knowingly sell alcohol to anyone under 21. Shipments of alcohol require an adult (21+) signature upon delivery. You agree to provide accurate age and delivery information and to comply with all local laws regarding purchase, possession, and consumption of alcohol.

Returns & Refunds

Our return, refund, and cancellation policies are set forth separately on the Site. Where required by applicable law, refunds and returns will be processed in accordance with those laws.

Intellectual Property

All Site content — including text, graphics, logos, images, audio, and software — is owned or licensed by Arkenstone and protected by intellectual property laws. You may view and download content for personal, noncommercial use only. Any other use, including reproduction, distribution, modification, or creating derivative works, is prohibited without Arkenstone's prior written permission.

Limited License to Link

You are granted a limited, non-exclusive, revocable license to link to the Site's home page so long as the link does not imply endorsement or misuse Arkenstone's trademarks. We may revoke this permission at any time.

User Content & Conduct

You retain ownership of content you post on our public channels, but by posting you grant Arkenstone a worldwide, royalty-free, sublicensable, transferable license to use, reproduce, distribute, and display the content in connection with our business.

You agree not to post content that:

  • Violates laws or the rights of others (privacy, publicity, IP)
  • Is obscene, hateful, abusive, violent, or promotes illegal activity
  • Encourages excessive or underage drinking
  • Contains personal data of others without consent
  • Constitutes spam or unsolicited advertising

We may remove content and suspend or terminate accounts or block users for violations.

Social Media

Our social media channels are subject to the same rules above. We are not responsible for third-party content. We reserve the right to remove or refuse posts at our discretion.

Links to Third-Party Sites

The Site may contain links to third-party websites. These links are provided for convenience; Arkenstone does not endorse and is not responsible for third-party content, policies, or practices.

DMCA and Copyright Policy

If you believe content on the Site infringes your copyrights, follow our Copyright Policy and provide a proper DMCA takedown notice to our designated agent as set out in the Copyright Policy. Misrepresentations may result in liability.

Prohibited Activities

You may not:

  • Use robots, scrapers, or automated tools to access or collect Site data
  • Interfere with Site operation or bypass access controls
  • Reproduce Site content for resale or commercial use without permission
  • Misrepresent identity or create multiple accounts to abuse promotions

Privacy

Our Privacy Policy describes how we collect and use personal data. By using the Site you consent to that data collection and processing.

Disclaimers

THE SITE AND ITS CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. ARKENSTONE DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL ARKENSTONE, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES OR AGENTS BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SITE OR PRODUCTS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR AGGREGATE LIABILITY FOR DIRECT DAMAGES IS LIMITED TO THE AMOUNT PAID BY YOU FOR THE PRODUCT OR SERVICE GIVING RISE TO THE CLAIM.

Indemnification

You agree to indemnify and hold Arkenstone and its affiliates harmless from any claims, liabilities, damages, losses, or expenses (including reasonable attorneys' fees) arising from your breach of these Terms, your violation of law, or your misuse of the Site.

Governing Law & Dispute Resolution

These Terms are governed by the laws of the United States and the State of [insert state where Arkenstone is incorporated/operates], excluding conflict-of-law rules. Except where prohibited, disputes will be resolved in state or federal courts located in [insert county and state]. You and Arkenstone each submit to the personal jurisdiction of such courts.

Severability

If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force and effect.

Waiver

Failure to enforce any provision of these Terms does not constitute a waiver of that provision.

Company Contact

For questions about these Terms, DMCA notices, or other legal notices, contact: info@arkenstone.com

Additional Terms for Specific Services

Additional or different terms may apply to certain features, promotions, or third-party services; those additional terms will be disclosed where applicable.

Entire Agreement

These Terms, together with any other policies referenced herein, constitute the entire agreement between you and Arkenstone regarding the Site and supersede all prior agreements.